Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when using ExZip.
Introduction
Thank you for choosing and using our mobile application and website (hereinafter referred to as the "App" or "our App"). We know that your privacy is very important to you, so we have developed this Privacy Policy (hereinafter referred to as the "Policy") to clearly explain to you how we collect, use, store, share and protect your personal information. Before using our App, please read the following policy carefully to ensure that you have a full understanding of our privacy protection measures.
1. Information Collection
User Information
When you use our App, we may collect your name, email address, phone number, social media account information, etc. to provide you with personalized services and ensure account security.
Device Information
We may collect your device model, operating system version, IP address, MAC address, etc. to optimize application performance, diagnose problems and provide you with a better service experience.
Usage Data
We may record your usage behavior, such as browsing history, click behavior, search history, etc., to understand your needs and improve our Apps and services.
Location Information
With your explicit consent, we may collect your location information to provide you with location-based services, such as recommendations for nearby businesses.
2. Information Use
Providing Services
We use your personal information to provide, maintain and improve our applications and services, ensure the security of your account, and provide you with personalized recommendations.
Customer Service
We may use your personal information to respond to your requests, resolve your questions or disputes, and provide quality customer service.
Security and Protection
We may use your personal information to detect, prevent and address fraud, security vulnerabilities and abuse, and protect our applications, systems and users from illegal access and attacks.
Market Analysis and Promotion
We may use your personal information for data analysis, market research and promotion to understand user preferences, improve services and products, and provide you with customized advertising and recommendations. But please rest assured that we will conduct these activities in compliance with relevant laws and regulations.
3. Information Sharing
Service Providers
We may work with third-party service providers so that they can provide us with technical support, data storage, payment processing and other services. These service providers will comply with our privacy policy and relevant laws and regulations to ensure that your personal information is properly protected.
Legal Requirements
Subject to compliance with relevant laws and regulations, we may share your personal information at the request of the government or judicial authorities.
Mergers and Acquisitions
In the event of a merger, acquisition or asset sale, we may transfer your personal information to a new owner or controller. However, in this case, we will ensure that your personal information is properly protected and complies with the requirements of relevant laws and regulations.
4. Information Security
We have taken a series of technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. These measures include but are not limited to data encryption, access control, physical security, etc.
5. Your Rights
You have the right to access, correct, delete your personal information, and have the right to request us to stop processing your personal information (subject to compliance with relevant laws and regulations). You can exercise these rights through our in-app settings or by contacting our customer service team.
6. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our privacy protection measures. When the policy is updated, we will notify you in the app or by other means. Please check our Privacy Policy regularly to ensure that you have the latest understanding of our privacy protection measures.
7. Contact Information
If you have any questions or suggestions about our privacy policy, please feel free to contact us via the following contact information: zfly3454@gmail.com
8. User Consent for Data Processing Related to Refund Requests
In accordance with the App Store's refund policy, when a user initiates a refund request, our server will receive a notification (CONSUMPTION_REQUEST) from Apple. In such cases, we will provide Apple with data related to the user's subscription to assist Apple in making a decision regarding the refund request. Please note that the data provided is strictly limited to subscription-related consumption information and does not include any personal or sensitive data. We are committed to complying with Apple's requirements and ensuring that all data processing activities fully adhere to privacy protection laws and regulations. By using this app, you consent to the transmission of your subscription consumption data to Apple, as required for processing refund requests, in compliance with the App Store's refund policies.
We promise to do our best to protect your personal information and provide you with a quality service experience. Thank you for your trust and support!